This privacy policy will explain how we use the personal data collected from you when you use Piste
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
How do I secure my ski group data?
Marketing
What are your data protection rights?
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
Crash Analticis
Product use Metadata
A generated unique device id
Your name that you provide to the app
Any images that you upload to the app
Your location that you provide to the app
Your group connections when you join a shared ski group
Your group details when you create a shared ski group
Your purchase history of our products
How do we collect your data?
We will directly collect name and group connections data from you. If enabled on your machine, under the terms of your App store Licence, your device will collect telemetrics for the purpose of crash analitics and product improvement analics on our behalf.
Apple devices share this data with us under the Apple developer agreement.
Android devices share this data with us under the Android developer agreement.
How will we use your data?
Provide functionality of the app
Resolve compatability issues with your system
Target builds and updates tailored to hardware you've shared with us.
You will share your Name, Location, Location History, and Profile Picture to all members of any ski group you join. Our services will collect and relay this data to facilitate this.
We do not sure your data with any other 3rd parties except in the exceptional circumstance of a court order or a law enforcement request.
How do we store your data?
We will store your name, location and connection data securly on our servers. Regular backups will be made, encrypted, and stored off site.
Please refer to your privacy agreement with the platform (Android/Apple) for more details on how they store your analytic data.
How do I secure my ski group data?
Piste provides the ability to protect a ski group from unauthorised access with a password, before joining a group, ensure the group creator has done this and used a strong password.
Marketing
We may occasionaly offer marketing in the form of upgrade discounts, we do this by checking you alread hold a licence with one of our products.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
This does not affect your statutory rights and any local laws or customs.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
gdpr@jackdye.co.uk
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 September 2024.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@jackdye.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.