Piste: Help

Piste keeps stopping

This is a really common issue on android, so much so we wrote a handy guide! Simply follow the instructions for your make of phone. If your phone is not listed: Best places to check are "Battery Management" and turn off any 'background management' or 'Optimizations' for Piste. Or Pin Piste in your app switcher (This allows it to run with your screen off). Don't worry! Piste is really efficient at managing battery usage itself.

Piste not working on Android

Keep piste running in the background

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23 February 2025

A Run / Lift is incorrect

No problem, simply tap the incorrect run and scroll to "Report a problem" fill in the short form and it'll get fixed.
Alternatively you can email report@pisteapp.com with a description of your problem

What does premium give me?

For upto date details check the premium screen in the app. But the features as of September 2025:

3D Map
Session Exporting
Create groups of 20 members
Join upto 5 ski groups

What happens when premium expires?

You will loose access to:

3D Map
Session Exporting

Any groups you have joined or created will remain, however you will not be able to join or create new groups. New members will not be able to join your existing group if its exceeding the free member limit.

Which resorts support lift statuses?

Live data is a very new feature and only available in select resorts, when installing a resort the new live data section will inform you if the resort is compatible.